User Personas ​
The people who use Vulcan and their needs
Administrator / Project Manager ​
Swedish: Administratör / Projektledare
Responsibilities ​
- Register customer contact, qualify leads
- Create quotations, manage pricing
- Schedule site visits, coordinate projects
- Track contracts and invoices
Key Features Needed ​
- Dashboard with all active work
- Lead qualification forms
- Quotation builder with templates
- Calendar and scheduling tools
Craftsman / Tradesperson ​
Swedish: Utförare / Hantverkare
Responsibilities ​
- Execute work on job sites
- Document progress
- Report deviations
Pain Points ​
- Difficult to find/contact local tradespeople
- Poor response rates
- No insight into project status
Key Features Needed ​
- Mobile-optimized interface
- Offline capability
- Photo/voice documentation
- Simple time tracking
Customer / Client ​
Swedish: Beställare / Kund
Types ​
- Private customer (Privatkund)
- Company (Företag/B2B)
Jobs-to-be-Done ​
- Fill in expression of interest
- Define needs
- Review quotations
- Sign contracts digitally
- Track project progress
Key Features Needed ​
- Simple lead form
- Customer portal
- Digital contract signing
- Progress updates
Persona-Feature Matrix ​
| Feature | Admin | Craftsman | Customer |
|---|---|---|---|
| Lead Forms | Primary | - | Uses |
| Quotation Builder | Primary | Views | Receives |
| Site Assessment | Uses | Primary | - |
| Project Dashboard | Primary | Uses | Views |
| Mobile App | Uses | Primary | Uses |
| Customer Portal | Manages | - | Primary |